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FREQUENTLY ASKED QUESTIONS ABOUT

Mobility Scooter Insurance

Does my mobility scooter have to be stored at my own home?

Our mobility insurance policy will not cover insured item(s) whilst left unattended (other than whilst in a locked and secure building) for more than one hour, unless secured to an immovable object by padlock and chain.

Please note that leaving your scooter outside the front of your house is not considered to be out of sight, and it is not covered under the terms of this policy.

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RELATED QUESTIONS:
General Questions and Definitions
Do I need to register my mobility scooter with the DVLA? Do I need Mobility Insurance? Can I take my mobility scooter abroad? What is Surewise National Scooter Database? Does my Mobility Insurance policy cover puncture repairs? What is Wear and Tear? How do I renew my Blue Badge Mobility Insurance policy? What type of Mobility Vehicle are covered? Does my Mobility Insurance policy cover extended warranty?
Policy Questions
Can I pay monthly for my Mobility Insurance? How do I make a claim on my Mobility Insurance policy? Does Mobility Insurance cover an attachment that makes a manual wheelchair a power-chair? Does Mobility Insurance cover a custom-built powered wheelchair? My Mobiliy Scooter is second-hand and I don't have a receipt, what can I use as proof of purchase? I have replaced my current mobility scooter, what do I next? Is there any age limit on Mobility Insurance policies? Who else can I add to my Mobility Insurance? Is a licence required to ride on the road with a mobility scooter?
Leaving your scooter
Can I keep my mobility scooter overnight in my car? Does my mobility scooter have to be stored at my own home?
Breakdown and Recovery
What is mobility scooter and electric wheelchair recovery service? If my mobility scooter needs repairs, can I be taken to a repairer instead of my home? What is the difference between breakdown recovery and recovery costs?
Other
Am I covered if my mobility scooter keys are stolen? Am I covered if my mobility scooter is damaged on a aircraft?

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01268 200 020
We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.