FREQUENTLY ASKED QUESTIONS ABOUT
Surewise
What does moratorium mean?
A moratorium is an authorised waiting or suspension period, this means that you have to wait a certain period of time before you can make any claims on your policy, and any claims that do arise within the moratorium period are unfortunately not covered, even after the moratorium ends. The moratorium is intended to prevent any fraudulent claims, please refer to your policy wording or certificate to find out the duration of the moratorium on your policy.
Self Storage - No moratorium Mobility Scooter - 7 days Wheelchair Insurance - 7 days Carers PA's Insurance (Self Employed) - No moratorium Carers PA's Insurance (Employer) - No moratorium Direct Payment & Home Employment Insurance - No moratorium Domiciliary Care Insurance - No moratorium
RELATED QUESTIONS:
General Information
Is there an excess payable?
How do I cancel my policy?
Can you re-send my confirmation and documents?
How do I make a claim?
Surewise Opening hours and contact details.
How do I update my personal details?
Why has my policy been suspended?
What does moratorium mean?
Surewise and the Coronavirus (COVID-19) outbreak.
How do I log a complaint with Surewise?
Help with the policy renewal process.
How do I turn on auto-renew?