FREQUENTLY ASKED QUESTIONS ABOUT
Surewise
How do I view my policy documents?
You can print, download or email your Policy Confirmation, Certificate of Insurance or Policy Wording from My Account.
You can now use WhatsApp to download a PDF version of your Certificate of Insurance to your phone!
Simply WhatsApp 'Hello' to +44 7418 314 434. You will need your policy number and postcode to validate your policy.
The best way to contact Surewise is by:
Using the 'Send us an Email' option below - include your policy number and postcode, and we will email your documents to you.
Calling us on 01268 200020 (please note: peak times are between 09:00 and 11:00).
Manage Your Policy Online
Looking for ‘step by step’ help with managing your policy online?
Check out our Manage Your Policy Online for a simple guide and videos to help with My Account.