My Account Help Centre
FREQUENTLY ASKED QUESTIONS ABOUT

Surewise

How do I view my policy documents?

You can print, download or email your Policy Confirmation, Certificate of Insurance and Policy Wording from My Account.

If you prefer, please complete the email form below (see ‘Send us an email’) with your policy number and postcode and we will email your documents to you.

You can now use WhatsApp to download a PDF version of your Certificate of Insurance to your phone!
Simply WhatsApp 'Hello' to +44 7418 314 434. You will need your policy number and postcode to validate your policy.

RELATED QUESTIONS:
General Information
Surewise Opening hours How do I cancel my policy? How do I view my policy documents? Does my policy have an excess? How do I make a claim? How do I update my personal details? Why has my policy been suspended? How does the policy renewal process work? How do I log a complaint with Surewise? What does moratorium mean?
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We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.