My Account Help Centre
FREQUENTLY ASKED QUESTIONS ABOUT

Surewise

Surewise Opening hours

Surewise normal working hours are 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 Friday.

Christmas & New Year Opening Times

Christmas Eve -  09:00 to 14:00
Christmas Day - Closed
Boxing Day - Closed
New Year's Eve - 09:00 to 14:00
New Year's Day- Closed

Please check our FAQ’s below if you have a question about our policies.

Our My Account section allows you to..

  • View and manage your policy online
  • Update your personal details
  • Print documents and view Policy Wording
  • Manage your policy renewal
  • Cancel your policy

If you need to contact us, our customer service team is available on LIVE chat, via email or you can give us a call on 01268 200020.

Further contact details such as claims and breakdown numbers can be found on the back cover of your policy wording.

Please scroll down this page for more information.

RELATED QUESTIONS:
General Information
Surewise Opening hours How do I cancel my policy? How do I view my policy documents? Does my policy have an excess? How do I make a claim? How do I update my personal details? Why has my policy been suspended? How does the policy renewal process work? How do I log a complaint with Surewise? What does moratorium mean?
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01268 200 020
We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.