Surewise Opening hours

FREQUENTLY ASKED QUESTIONS ABOUT

Surewise

Surewise Opening hours

Surewise normal working hours are 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 Friday.

Christmas 2025 opening times..

Christmas Eve - 09:00 to 13:00
Christmas Day - Closed
Boxing Day - Closed
New Years Eve - 09:00 to 13:00
New Years Day - Closed

Please check our FAQ’s below if you have a question about our policies.

Our My Account section allows you to..

View and manage your policy online
Update your personal details
Print documents and view Policy Wording
Manage your policy renewal
Cancel your policy

Looking for ‘step by step’ help with managing your policy online?
Check out our Manage Your Policy Online for a simple guide and videos to help with My Account.

The best way to contact Surewise is by using the 'Send us an Email' option below or you can give us a call on 01268 200020 (please note peak times are between 09:00 and 11:00.

Useful links.. How to renew - How to make a claim - Re send my documents

General Information

Surewise Opening hours How do I cancel my policy? How do I view my policy documents? Does my policy have an excess? How do I make a claim? How do I update my personal details? Why has my policy been suspended? How does the policy renewal process work? How do I log a complaint with Surewise? What does moratorium mean? What is Refer a Friend and how do I find my code?

FREQUENTLY ASKED QUESTIONS ABOUT

Surewise