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FREQUENTLY ASKED QUESTIONS ABOUT

Surewise

Surewise Opening hours

Surewise normal working hours are 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 Friday.

Please check our FAQ’s below if you have a question about our policies.

Our My Account section allows you to..

  • - View and manage your policy online
  • - Update your personal details
  • - Print documents and view Policy Wording
  • - Manage your policy renewal
  • - Cancel your policy

Looking for ‘step by step’ help with managing your policy online?
Check out our Manage Your Policy Online for a simple guide and videos to help with My Account.

The best way to contact Surewise is by using the ' Contact us by email' option below.

Useful links.. How to renew - How to make a claim - Re send my documents

Search our FAQs

Contact us by email

Do you know your policy number? *
Please select the type of policy you are contacting us about *
Please enter your policy number *
Please pick from the following subjects *
What would you like help with?
Please enter your Name *
Please enter your Email Address *
New scooter make
New scooter model
Storage facility address

OR
Select cancellation date
Please enter your message below *

If you still require assistance,
you can get in touch with us here:

We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.