14-Day Cooling-Off Period
A full refund is available if your policy is cancelled within 14 days of the purchase date.
After 14 Days
A 30 day notice period is required for cancellation after 14 days of the purchase date. A partial refund or pro rated adjustment may apply.
Using the 'Send us an Email' option below - include your policy number and postcode, and we will email your documents to you.
Calling us on 01268 200020 (please note: peak times are between 09:00 and 11:00).