How do I cancel my policy?

You can cancel your policy by logging into My Account. Once logged in simply select the 'Manage My Policies' button, select the policy you wish to cancel and choose the 'Cancel Policy' option from the 'How can we help?' drop down.

Or you can send us an email using the 'Send us an email' form at the foot of this page. You will need your policy number and need to provide the date you would like your policy cancelled.

You have the right to cancel your policy within 14 days of purchase. Cancellations will receive a full refund during this 14 day period. Any cancellation requests after the 14 days cooling-off period will require a 30 days notice period.

We’re sorry you wish to cancel your policy. We would appreciate any feedback on how we can improve our service.

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We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.