How do I cancel my policy? | Surewise

FREQUENTLY ASKED QUESTIONS ABOUT

Surewise

How do I cancel my policy?

Online Cancellation (Recommended)

Log In to My Account
Select "Manage My Policies"
Select the policy you wish to cancel
Choose "Cancel Policy" from the dropdown menu

Cancel a policy by email

Use the "Contact us by email" form below
Include your policy number and the date you would like your policy to cancel.

Important Cancellation Information

14-Day Cooling-Off Period

A full refund is available if your policy is cancelled within 14 days of the purchase date.

After 14 Days

A 30 day notice period is required for cancellation after 14 days of the purchase date. A partial refund or pro rated adjustment may apply.

Manage Your Policy Online

Looking for ‘step by step’ help with managing your policy online?
Check out our Manage Your Policy Online for a simple guide and videos to help with My Account.

RELATED QUESTIONS:

General Information

Surewise Opening hours How do I cancel my policy? How do I view my policy documents? Does my policy have an excess? How do I make a claim? How do I update my personal details? Why has my policy been suspended? How does the policy renewal process work? How do I log a complaint with Surewise? What does moratorium mean? What is Refer a Friend and how do I find my code?

Contact us by email

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If you still require assistance,
you can get in touch with us here:

Call Us

01268 200 020

We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.