How do I cancel my policy?

For all our products you cancel a policy within the 14-day cancellation period as long as there are no claims pending. Cancellations will receive a full refund during this period.

You can cancel your policy by logging into My Account. Simply Login, view your policy and select cancel.

Or you can send us an email using the form below (see ‘Send us an email’) with your policy number, postcode and the date you would like your policy cancelled.

We’re sorry you wish to cancel your policy. We would appreciate any feedback on how we can improve our service.

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We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.