My Account Help Centre
FREQUENTLY ASKED QUESTIONS ABOUT

Surewise

How do I cancel my policy?

Online Cancellation (Recommended)

  1. Log in to your online My Account
  2. Click "Manage My Policies"
  3. Select the specific policy to cancel
  4. Choose "Cancel Policy" from the dropdown menu

Alternative Cancellation Methods

Email Cancellation

  • Use the "Send us an email" form below
  • Include your policy number
  • Specify desired cancellation date

Important Cancellation Details

14-Day Cooling-Off Period

Full refund available if cancelled within 14 days of purchase

After 14 Days

30-day notice period required for cancellation

Partial refund or pro-rated adjustment may apply

Customer Support

If you encounter difficulties:

  • Call our customer service line
  • Use our online chat support

RELATED QUESTIONS:
General Information
Surewise Opening hours How do I cancel my policy? How do I view my policy documents? Does my policy have an excess? How do I make a claim? How do I update my personal details? Why has my policy been suspended? How does the policy renewal process work? How do I log a complaint with Surewise? What does moratorium mean?
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01268 200 020
We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.