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FREQUENTLY ASKED QUESTIONS ABOUT

Surewise

How do I make a claim?

Please have your policy number to hand before contacting the claims team. Your policy number is displayed on your confirmation email/letter and your certificate of insurance.

When making a claim it's the policy holders responsibility to provide supporting evidence to proceed with a claim as well as a quote or an engineer report if required.

Claim notes..

Mobility Insurance Claims

For further information on making a claim under your Mobility Insurance policy click here

Storage Insurance Claims

For further information on making a claim under your Storage Insurance policy click here

Contact details for Surewise claims team.

Email: [email protected]
Telephone: 01268 200 020

RELATED QUESTIONS:
General Information
Surewise Opening hours How do I cancel my policy? How do I view my policy documents? Does my policy have an excess? How do I make a claim? How do I update my personal details? Why has my policy been suspended? How does the policy renewal process work? How do I log a complaint with Surewise? What does moratorium mean? What is Refer a Friend?

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01268 200 020
We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.