Return to Help Centre
FREQUENTLY ASKED QUESTIONS ABOUT

Surewise

General Information
Surewise Opening hours How do I cancel my policy? How do I view my policy documents? Does my policy have an excess? How do I make a claim? How do I update my personal details? Why has my policy been suspended? How does the policy renewal process work? How do I log a complaint with Surewise? What does moratorium mean? What is Refer a Friend and how do I find my code?

Search our FAQs

Contact us by email

Do you know your policy number? *
Please select the type of policy you are contacting us about *
Please enter your policy number *
Please pick from the following subjects *
What would you like help with?
Please enter your Name *
Please enter your Email Address *
New scooter make
New scooter model
Storage facility address
OR
Select cancellation date
Please enter your message below *

If you still require assistance,
you can get in touch with us here:


Call Us

01268 200 020
We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.