Surewise and the Coronavirus (COVID-19) outbreak.

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Surewise and the Coronavirus (COVID-19) outbreak.

All Surewise staff including our customer service centre are working remotely and continue to be available by email, live chat or phone (see below).

Surewise continues to monitor the COVID-19 related advice. As a company, we have a well-established business continuity plan in place to minimise any impact to our operations and ensure you are fully supported.

Due to postal restrictions, if you are expecting your documents to arrive in the post there may be a delay with them reaching you.

Our My Account area of our website allows you to manage your policy online. It’s possible to update personal details, print or email documentation and certificates of insurance, and renewing a policy is quick and simple. If necessary, it’s also possible to cancel a policy.

General Information

Surewise Opening hours How do I cancel my policy? How do I view my policy documents? Does my policy have an excess? How do I make a claim? How do I update my personal details? Why has my policy been suspended? How does the policy renewal process work? How do I log a complaint with Surewise? What does moratorium mean? What is Refer a Friend and how do I find my code?

FREQUENTLY ASKED QUESTIONS ABOUT

Surewise