FREQUENTLY ASKED QUESTIONS ABOUT
Surewise
How do I manage my renewal?
Our auto-renewal settings has been developed to make managing your policies easy and hassle-free. It’s a simple way of reducing admin and making sure there are no gaps in your cover.
Because some customers have concerns about having a setting that automatically renews when a policy expires, we have put together some FAQ’s to assist you in making the decision to set your policy to auto renewal.
How do I turn on auto-renew? Log into My Account Select Manage My Policies and click on the policy you wish to manage and choose Turn On Auto-Renew.
What are the benefits of auto-renew? It saves the hassle of having to remember to renew with us when your policy comes to an end as well as ensuring that you are staying covered.
Can I still cancel my policy if I change my mind? Yes absolutely! We have zero cancellation fees and we offer pro-rata refunds, so that you can cancel any time.
Is there another way to do this? Yes, absolutely, you can give us a call and we can assist you over the phone to turn this on for you.