Return to Self-Storage Insurance FAQs
FREQUENTLY ASKED QUESTIONS ABOUT
Self-Storage Insurance
How do I update my Storage address?
You can update your Storage Facility address in My Account. When you login to My Account, select ‘Policy Details’ and click the ‘Edit’ button next to Covered Addresses.
Or you can send an email to our Customer Service team using the ‘Contact Us’ section below. Our Customer Service team will update your details and email a new Certificate of Insurance with your updated details.
When moving your items in Storage, please check your policy wording to make sure you have suitable cover.
RELATED QUESTIONS:
General Questions and Definitions
How do I work out the value of my items in storage?
Do you insure all self storage facilities?
Can I have more than one storage unit on a single policy?
What is a definition of a Valuable or Collection in storage?
Is Storage Insurance compulsory?
What is the maximum Storage Insurance cover that I can insure?
Can I buy insurance if the storage facility is not a purpose built facility?
How do I make a claim on my Storage Insurance policy?
Is Storage Insurance only useful for larger items?
What does storage insurance cover?
How do I update my Storage address?
Policy Questions
Does the storage facility I’m using need staff on the premises 24/7?
Is the bike cover on storage policies per bike?
Does my Storage Insurance policy provide new for old replacement?
Does my Storage Insurance policy cover electric scooters?
If I’m storing office/business documents, how can I value this?
Can I renew my Storage Insurance policy?
Does my Storage Insurance cover business goods or stock?
Does my Storage Insurance cover shipping containers?
What locations does my Storage Insurance cover?
Does my Storage Insurance cover my goods while I am overseas?
Does my household insurance cover my items in storage?
Do you cover commercial belongings in storage?
How to change Storage Insurance policy cover levels