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FREQUENTLY ASKED QUESTIONS ABOUT

Carers Insurance

How to make a claim on your carer policy?

You must notify SAGIC as soon as possible after any incident likely to result in a claim under this insurance.

Telephone: 0300 030 1865

Claims correspondence address:

Claims Department
Salvation Army General Insurance Corporation Limited
Floor 3 Saxon House
27 Duke Street
Chelmsford
Essex
CM1 1HT

Email: [email protected]

What documentation do I require?

An employment agreement or a contract should be in place to prove your employment. Please note this means a bank statement/verbal agreement would not be sufficient to prove your employment.

Policy Moratorium

You are unable to claim for the first 7 days from policy inception; however, under the Self Employed Insurance, the accidental injury cover starts after 24 hours from the start date

There is no excess on this policy

How can we help you?

Send us an email
Please complete the form below and include your policy number if applicable.

If you still require assistance,
there are many other ways of contacting us at Surewise.

We're open Monday to Friday, 9:00 to 17:00 GMT, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.