How do I make a claim on my Carer Insurance policy? | Surewise

FREQUENTLY ASKED QUESTIONS ABOUT

Carers Insurance

How do I make a claim on my Carer Insurance policy?

You must notify us as soon as possible after any incident likely to result in a claim under this insurance.

What documentation do I require?

An employment agreement or a contract should be in place to prove your employment. Please note this means a bank statement/verbal agreement would not be sufficient to prove your employment.

Telephone: 01268 200 020

Email: [email protected]

Claims correspondence address:
Claims Department
Sure Wise Limited
Unit 3 Hadleigh Park Business Park
Hadleigh
Essex
SS7 2PP

There is no excess on this policy

RELATED QUESTIONS:

General Questions and Definitions

How do I make a claim on my Carer Insurance policy? Does my Carers & PA's Insurance cover a volunteer carer? Does my Carer policy provide cover if my client wants to sue me? Does my Carer Insurance policy cover me if I am accused of stealing? Does the policy cover damage to the care recipient’s property? Do you have any resources for Carers and PA's?

Self Employed Carers

Does the Self Employed Carers Insurance policy cover live-in carers? Under the Self Employed Carers Insurance, am I covered when I take out clients in the car? What care activites/duties are covered under Self Employed Carers Insurance? What qualifications or training are required to take out Self Employed Carers Insurance? Am I covered if I provide care while working abroad? Are my personal belongings covered if I lose them at work? Can I pay yearly for my Carer/Domiciliary policy?

Direct Payments

Is insurance mandatory if I am a Direct Payment User? Do any of the Carers Insurance policies provide cover for redundancy? Under Carers Employer and Direct Payment Insurance, is there a limit to the number of employees? Are Healthcare tasks covered?

Domiciliary Care

What care activities am I covered for under this policy? Are there any restrictions on tasks I can perform? Does this policy cover me taking clients in my car? Am I covered for work abroad? Does the policy include cover for loss of personal or clients’ property?

Domiciliary Employer Insurance

What does Domiciliary Employer Insurance cover? Am I covered if an employee injures themselves at work? Does the Public Liability cover damage to clients’ property? Is Employers’ Liability insurance a legal requirement? Does the policy provide cover outside of the UK?

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01268 200 020

We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.