FREQUENTLY ASKED QUESTIONS ABOUT
Carers Insurance
How to make a claim on your carer policy?
You must notify us as soon as possible after any incident likely to result in a claim under this insurance.
Telephone: 01268 200 020
Email: [email protected]
Claims correspondence address:
Claims Department
Sure Wise Limited
Unit 3 Hadleigh Park Business Park
Hadleigh
Essex
SS7 2PP
What documentation do I require?
An employment agreement or a contract should be in place to prove your employment. Please note this means a bank statement/verbal agreement would not be sufficient to prove your employment.
There is no excess on this policy
RELATED QUESTIONS:
General Questions and Definitions
Is insurance mandatory if I am a Direct Payment User?
Do any of the Carers Insurance policies provide cover for redundancy?
How to make a claim on your carer policy?
Under Carers Employer and Direct Payment Insurance, is there a limit to how many employees can be covered at one time?
Does the Self Employed Carers Insurance and Carers Employer Insurance cover a volunteer carer?
Does the Self Employed Carers Insurance policy cover live-in carers?
Under the Self Employed Carers Insurance, am I covered when I take out clients in the car?
Under Self Employed Carers Insurance, am I covered if my client was to sue me?
What care activites/duties are covered under Self Employed Carers Insurance?
What qualifications or training are required to take out Self Employed Carers Insurance?
Does this policy cover me if I am accused of stealing?
Am I covered if I work abroad?
Are my personal belongings covered if I lose them at work?
Does the policy cover damage to the care recipient’s property?
Can I pay yearly for this policy?
Do you have any resources for a carer?