My Account Help Centre
FREQUENTLY ASKED QUESTIONS ABOUT

Home Insurance

Will you cover me if I have made a claim on previous Home Insurance policy?

If you have made a claim within the last 5 years, this will need to be looked into by the underwriters for them to confirm whether or not we can cover you. Please feel free to email/call our customer service team to have your information passed on.

If you have claimed for Flooding or Subsidence in the past, we would require this information even if it's over 5 years ago.

RELATED QUESTIONS:
Buildings Questions
What is Subsidence? What is a Rebuild Cost? Can my tenant purchase buildings insurance? What is considered accidental damage? Are outbuilding covered under buildings insurance? I have a flat roof, is this covered?
Contents Questions
What is the value of contents within a garage, shed or other outbuilding? What is the maximum claim limit for Personal Possessions? What is the maximum value of contents cover? What duration are personal possessions away from my home covered? Does the policy include cover for Fridge/Freezer contents? Does this policy cover smaller claims, such as a mobile phone repair? Does the policy cover student accommodation?
General Questions
Are my kitchen and bathroom fittings covered under Buildings or Contents? What is Domestic Home Care? What is Occupiers & Personal Liability? What is Employers Liability? Will you cover me if I have made a claim on previous Home Insurance policy? Do you do Landlords cover? Do you cover holiday homes?
FAQ Home

Search our FAQs

Contact Us

Send us an email
Please complete the form options below

Please select the type of policy you are contacting us about *

If you still require assistance,
you can get in touch with us here:


Live Chat

We are currently Offline


Call Us

01268 200 020
We're open 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Friday, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.