What is the duration of the policy? | Surewise

FREQUENTLY ASKED QUESTIONS ABOUT

Home Emergency Cover

What is the duration of the policy?

This home emergency policy will begin on the date shown on the policy schedule and will run for a period of 12 calendar months unless cancelled.

RELATED QUESTIONS:

General Questions and Definitions

What do you consider to be a home emergency?

Policy Questions

Do I need Domestic or Landlord policy if I live with lodgers? Are House Shares/HMOs Covered? What happens if my home is burgled? What is the duration of the policy? Do you cover plumbing on the same policy as central heating systems?

What Is Covered?

Heating

Are heating exchangers covered? Is underfloor heating covered? Are radiators covered? Am I covered if my radiator stops working?

Boilers

Are combi boilers covered? Are Economy 7 Storage heaters covered? Are LPG boilers covered?

Plumbing

Would my washing machine flexible pipe be covered? Are my taps covered? Is my shower covered? Is my toilet covered?

External Emergencies

Are flat roofs covered? Am I covered if a tile falls off my roof?

Pests

What type of pests are covered?

Other Properties

Does the Landlord Home Emergency Policy cover tenants that are students? Are Holiday Homes in the UK Covered? Do you cover properties abroad?

Boiler Cover

If my boiler turns 10 years old within my 12 month policy, will it be covered until the policy is up? What happens if my boiler breaks suddenly and is completely non-repairable? What happens if my boiler needs a part? Can I get cover if I don’t have an annual boiler service? Is an annual boiler service included?

Your Responsibilities

Do I need to service my central heating system and take certain precautions in order for cover to remain in place?

Search our FAQs

Contact Us

Send us an email
Please complete the form options below

If you still require assistance,
you can get in touch with us here:

Live Chat

We are currently Online

Call Us

We're open Monday-Friday 09:00-17:00, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.