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FREQUENTLY ASKED QUESTIONS ABOUT

Home Emergency Cover

Am I covered if my radiator stops working?

We do not cover your radiator if it stops working in a non-emergency situation and if you have other radiators in your property. However, if your radiator is spraying out water this is considered an emergency under the burst pipes/sudden leakage section.

How can we help you?

Send us an email
Please complete the form below and include your policy number if applicable.

If you still require assistance,
there are many other ways of contacting us at Surewise.

We're open Monday to Friday, 9:00 to 17:00 GMT, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.