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FREQUENTLY ASKED QUESTIONS ABOUT

Home Emergency Cover

Do you cover plumbing on the same policy as central heating systems?

Yes, depending on the level of cover you choose:

  • Silver provides cover for up to £250
  • Gold provides cover for up to £500
  • Platinum provides cover for up to £750

Home emergency policies cover emergency repairs in the event of any of the following emergency situations:

  • Burst pipes or sudden leakage.

We also cover the complete failure of your:

  • Domestic water mains or electricity supply
  • Underground drains or sewers
  • Domestic primary heating
  • Break-in or vandalism compromising the security of your home 
  • Damage or mechanical failure of, the only accessible toilet in your property which results in complete loss of function 

How can we help you?

Send us an email
Please complete the form below and include your policy number if applicable.

If you still require assistance,
there are many other ways of contacting us at Surewise.

We're open Monday to Friday, 9:00 to 17:00 GMT, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.