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FREQUENTLY ASKED QUESTIONS ABOUT

Home Buyers Protection

Will I be paid back in full if I need to claim?

When you submit a claim you will be required to pay the excess and provide proof of the fees paid up until the purchase fell through. Once the claim’s team have approved the claim, you will be paid up to the maximum amount shown for each section. Maximum amounts per section:

Bronze

£750 on any one claim for Conveyancing fees.

£500 on any one claim for Surveys and Valuation fees.

Silver

£1000 on any one claim for Conveyancing fees.

£750 on any one claim for Surveys and Valuation fees.

Gold

£1250 on any one claim for Conveyancing fees.

£1000 on any one claim for Surveys and Valuation fees.

How can we help you?

Send us an email
Please complete the form below and include your policy number if applicable.

If you still require assistance,
there are many other ways of contacting us at Surewise.

We're open Monday to Friday, 9:00 to 17:00 GMT, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.