What happens if my appliance cannot be fixed?
If your appliance cannot be repaired or is ‘beyond economical repair’, then we will offer to replace your item or make you a payment up to the value of the maximum per claim limit’ as defined within your policy, less your excess payment.
This is shown below;
Single Item cover: £300
Bronze cover: £200
Silver cover: £300
Gold cover: £800
Note: From our claims experience data the average repair cost for a washing machine, including call out fees, parts and labour is £120, similarly, a TV is £90.