How much is the labour rate?
As we have our own network of engineers, we have fixed labour rates. The engineer’s fee call out fee is included along with any parts used to make up the cost of your claim and is within your claim limit. The pre-agreed call out charge is £60.
If you require a new part for your appliance and the engineer comes out a second time to fit the ordered part regarding the same job, the pre-agreed call out charge would not be charged again.
Parts and labour are all included under our policies up to the individual claim limit on your chosen cover level.