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FREQUENTLY ASKED QUESTIONS ABOUT

Home Appliance Insurance

How do I add my appliances?

Unlike other warranty websites, you don’t have to go through a complicated form to tell us what appliances you would like covered before we’ll give you a quote.  Our cover works with a maximum value limit, so you add items up to your policies limit in your account on our system.

Once you have decided what cover level is the best for you and made your purchase, you will be presented with your ‘My Account‘ page. Here you need to tell us what items you’d like the policy to cover.

You can come back and update these details whenever you like, just remember that any items you wish to cover must be registered for at least 14 days before a claim in order for cover to be in place.

Within your ‘My Account‘ area on our website, you’re also able to update or change any personal details when you need to, without having to call us or send an email; although, we’re always delighted to hear from you!

Please Note: you must have proof of purchase for all appliances you wish to insure.

How can we help you?

Send us an email
Please complete the form below and include your policy number if applicable.

If you still require assistance,
there are many other ways of contacting us at Surewise.

We're open Monday to Friday, 9:00 to 17:00 GMT, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.