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FREQUENTLY ASKED QUESTIONS ABOUT

Home Appliance Insurance

Do I have to arrange the engineer and is there a charge?

No, we arrange one of our qualified engineers to visit you and there’s no call out charge. The excess is the only fee you need to pay and it is taken up front in the event of a claim.

How can we help you?

Send us an email
Please complete the form below and include your policy number if applicable.

If you still require assistance,
there are many other ways of contacting us at Surewise.

We're open Monday to Friday, 9:00 to 17:00 GMT, and you can find us at Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, Benfleet SS7 2PP.